OVERVIEW:
Cancellation of classes and private sessions must be requested within specific timeframes to avoid a cancellation fee of $50. Classes must be cancelled at least 25 hours before the scheduled session, while private sessions require a 24-hour notice. Video workshops, classes, and rentals are non-refundable once purchased. Additionally, memberships are priced at $100, inclusive of a non-refundable processing fee.
Workshops, 6-month packages, and live workshops/classes are considered final purchases and are generally non-refundable. However, exceptions may be made under very special circumstances, subject to evaluation by the manager. It's important to note that live workshops and classes, once booked and paid for, are non-refundable.
Customers are encouraged to review and understand the cancellation policy thoroughly before making any purchases or bookings. Alive & Shine reserves the right to modify or update the policy at its discretion without prior notice. By engaging with any services or products offered by Alive & Shine, customers acknowledge their agreement with the terms outlined in this cancellation policy.
Cancellation Policy for Alive & Shine Online Yoga, Meditation, and Lifestyle Membership:
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Cancellation of Classes:
- Cancellations for classes must be requested at least 25 hours before the scheduled class time.
- Failure to cancel within this timeframe will result in a cancellation fee of $50.
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Cancellation of Private Sessions:
- Cancellations for private sessions must be requested at least 24 hours before the scheduled session time.
- If cancellations are made less than 24 hours before the scheduled session, a cancellation fee of $50 will be charged.
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Video Workshops, Classes, and Rentals:
- Video workshops, classes, and rentals are non-refundable. Once purchased, no refunds will be issued.
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Membership Fees:
- Membership fees are priced at $100, with an additional non-refundable processing fee.
- Membership fees are non-refundable under any circumstances.
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Workshops and 6-Month Packages:
- Workshops and 6-month packages are final purchases and are non-refundable.
- Refunds may be considered in exceptional circumstances, subject to evaluation and approval by the manager.
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Live Workshops and Classes:
- Live workshops and classes are non-refundable. Once booked and paid for, no refunds will be issued.
Please note that all cancellation requests must be submitted through the appropriate channels provided by Alive & Shine. Any requests made via other means may not be considered valid. Additionally, refunds, if applicable, may take up to a certain number of days to process, depending on the payment method and internal procedures of Alive & Shine.
By proceeding with the purchase of any membership, workshop, class, or session, you acknowledge that you have read, understood, and agree to abide by the terms of this cancellation policy. Alive & Shine reserves the right to modify or update this policy at any time without prior notice.